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Full LED Signage Service

Technical Support

 

In-House and On-Site Customer Service!

Why support is important

Customer Service.

Buying an LED Sign is the easy part. Making sure that you have the right support afterward is key to making usre your sign is up and running at all times. Here at LED Partners, we offer all of our clients in-house and on-site customer service from our experienced technicians to our trained staff members, We will be able to help you with any problem regarding your LED Sign, software, trainings, and more.

It is important that the customer has an easy way to communicate the issue at any time. That is why we have created our Help Desk. This allow our customers to create an online customer portal in which they can access 24/7 . They will be able to read our online self-help articles as well as be able to submit their own tech tickets.

Read below for more details.

Signing up to our

Help Center

There are many benefits to using our help center.

  • Easy to submit and manage tech tickets.
  • Faster response time and 24/7 online access.
  • Online help articles on FAQs.

 

Why support is important

Customer Service.

Buying an LED Sign is the easy part. Making sure that you have the right support afterward is key to making usre your sign is up and running at all times. Here at LED Partners, we offer all of our clients in-house and on-site customer service from our experienced technicians to our trained staff members, We will be able to help you with any problem regarding your LED Sign, software, trainings, and more.

It is important that the customer has an easy way to communicate the issue at any time. That is why we have created our Help Desk. This allow our customers to create an online customer portal in which they can access 24/7 . They will be able to read our online self-help articles as well as be able to submit their own tech tickets.

Read below for more details.

 

LED Sign Turn Key Solutions

Parts Warranty

This ensures our clients to have free parts replacements in order to make sure your LED sign is running at all times. 

Free Unlimited Content Creation

Use our In-house design team to create professional advertisements.

Software Training

Need to learn how to manage your LED sign? Schedule your training today!

Our Customer Reviews!

Robert Worthy

Elks Lodge

"Everything was good Leslie. Has been lots of help and the staff is spot on."

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Brandon Mac

Rising Sun Auto Repair

"Great experience from demonstration to install. Mike is great and the tech support is amazing! staff is spot on."

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Sandra Underwood

Llano National Bank

"LED Partners is a fantastic team to work with. Everyone there is 10/10. The Art team is awesome, Software and Tech are the best. I have never been disappointed."

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Lilian Juarez

Fountain Blu Banquet

"Steve was great very knowledgeable of the products. a very good experience Thank you very much for all your help."

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Chris Barnhill

Houston Saw & Turf Equipment

"Great company to work with! So helpful in ad creation! Service after the sale, always someone to help you! Would highly recommend!"

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Martin Medina

Jubilee Harlingen

"Great customer service from Regina and others!"

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Young Cho

Integrated Aesthetics

"Great experience working with Judy. She goes above and beyond to work with you as a client. They have a great team overall and great products. Highly recommend!"

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Brad Jackson

Jackson Diamond Jewelers

"Just Got It, Looks great! Advantage Sign in Perry was great to work with. Their team did a wonderful job, very professional!"

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Martin Medina

Jubilee Harlingen

"Great customer service from Regina and others!"

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Bryan Frenchak

Vintage Creek Centre

"These guys went above and beyond. Timely, creative, and technically ahead of the curve. They are the BEST"

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Dan Grant

Bareback Bar & Icehouse

"LED Partners are TOP NOTCH. Everyone from their salesperson to the tech, to the service guys, all the way down to the install guys were amazing. They answered every question, crossed all the "T's" and dotted all the "I's". We love our new LED Display."

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Cyndi Herzing

Shop Accurate Auto Center

"Wow, I cannot say enough great things about this company. From Bidding the sign, to the Install and now Tech support along the way. Lots of new bells and whistles on this sign and Regina and Terry have been awesome. Thanks!"

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Frank Jones

City of Apache

"We have been very pleased with our sign we purchased from LED Partners. The sign is used here in the town of Apache, Oklahoma as a community bulletin board and has worked out great. Having the programming support from the company is a real bonus and we have been very pleased with the quality and turnaround on the slides for the sign. I highly recommend this company. Bud Jones, City of Apache."

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Ron Mcelrath

Word of God Christian Church

"Excellent products and the customer service is even better than the products. My sales contact (Mike Anderson) spent as much (probably more) time educating me on the technology as we did trying to when my business. There after-the-sale support if phenomenal. There prices were competitive. The only way the sale could have been better is if they offered free products along with the excellent after-the-sale free customer support. lol"

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Angie Rengifo

New Modern Signs

"Love this place. Amazing show room. Helpful crew. Everyone here is so knowledgeable about the products they provide. Great place, great people!"

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Jeff Ewalt

Heatherwood HOA

"Great:
1. Product (bought 4 units),
2. Price,
3. Presentation of product,
4. Personnel,
5. Follow up and follow through,
6. Service after the sale.
Highly recommended.
Thank you, Michael."

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Lori Burleson

Krum Veterinary Hospital

"This is a great company that I love using for our ads at work. They are very creative and always deliver what I ask for. They are very artistic and I cant wait to see what they have created next! Highly recommend!!!"

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Tonia Lindsey

Gregory P. Lee Law Office

"I would highly recommend LED Partners to anyone needing signage. Their product is exceptional and their customer service is top notch! Mike made the entire process seamless; he provided options to meet our needs as well as our budget. He maintained contact, but was also very patient with us while we decided what was best for our office. Once the decision was made, our sign was up and running in the time frame promised. The sign looks fantastic and I have no doubt we will have a great return on our investment."

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Jacob Reynoso

Taco City

"Great customer service always willing to help and on standby for any customer needs and they stand behind their products. Leslie was a great person to work with and hunted me down to make sure we jumped on board and well she definitely did her job. 10/10 would recommend to anyone looking for a good looking sign with great dependability."

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